Sofrigox Privacy Policy

Information You Provide Voluntarily

You may provide personal information when:

• filling out contact forms
• subscribing to newsletters or updates
• submitting business inquiries
• applying for partnerships or collaboration
• contacting us directly

The information may include:

• Name
• Email address
• Company name
• Phone number (optional)
• Any message/content you submit through forms
  
  

We do not request sensitive personal data.

Information Collected Automatically

When you visit our Website, certain information is collected automatically:

Technical Data

• IP address
• Browser type and version
• Device type and operating system
• Time zone
• Referrer URL
• Pages visited and actions taken
• Session duration

This data is collected through:

• Google Analytics
• Server logs
• Security and performance tools

Cookies & Tracking Technologies

We use cookies to:

• analyze website performance
• improve user experience
• remember preferences

We do not use advertising cookies unless explicitly stated in a cookie banner.

Third-Party Sources

We may receive non-sensitive information from:

• Hosting providers
• Analytics platforms
• Error monitoring tools
• Anti-spam services (e.g., reCAPTCHA)

How We Use Your Information

We use collected information for the following purposes:

To Operate and Improve the Website

• Ensuring website functionality
• Debugging and security
• Analyzing traffic and performance
• Enhancing user experience

To Communicate With You

• Responding to inquiries
• Providing support
• Sending business-related updates (only if you consent)

For Administrative and Legal Purposes

• Preventing fraud or misuse
• Ensuring compliance with legal obligations
• Maintaining internal records

We do not sell, rent, or trade your personal information.

Legal Bases for Processing (GDPR)

We process your personal data under the following legal bases:

• Consent — for emails, forms, cookies
• Legitimate Interest — for analytics, security, website optimization
• Legal Obligation — when required by law

Data Sharing

We may share your data only with trusted third-party providers who help operate our Website.

These include:

• Web hosting services
• Email delivery services
• Google Analytics
• Security / anti-spam tools
• IT support providers

All service providers act as Data Processors under GDPR and process information only on our instructions.

We do not share data for advertising purposes.

We may disclose information only when required by:

• Law enforcement
• Government authorities
• Legal proceedings

International Transfers

Some service providers (e.g., Google) may process data outside the UK/EU.

We ensure compliance using:

• Standard Contractual Clauses (SCCs)
• GDPR-compliant agreements
• Industry-standard security practices

Data Retention

We store personal information only for as long as necessary for:

• responding to inquiries
• providing services
• legal or administrative requirements

Typically:

• Contact form submissions: up to 12 months
• Analytics data: up to 26 months
• Server logs: 90 days, unless required for security

Data Security

We use industry-standard measures to protect your data, including:

• Encryption (HTTPS/TLS)
• Firewalls and access controls
• Secure data centers
• Monitoring for anomalies and attacks

No system is 100% secure, but we take all reasonable steps to keep your data safe.

Your Rights (UK/EU GDPR)

Depending on your region, you may have the right to:

• Access your data
• Request correction
• Request deletion (right to be forgotten)
• Object to processing
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority
  
  

You can submit any request by contacting:
[email protected]

Third-Party Links

Our Website may contain links to external websites or services not operated by us.
We are not responsible for their privacy practices or content.

Children’s Privacy

Our Website is not intended for children under 13 and we do not knowingly collect data from them.

If you believe a child has submitted data, please contact us for removal.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
We will update the “Last Updated” date at the top of the page.

Continued use of the Website after changes means acceptance of the updated terms.